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DC One Card Digital Account

girl and boy at computer

When you register your DC One Card online, you are creating a User Name and Password for your Digital Account. A DC One Card Digital Account will enable you to manage card associated services from a single location.

Register/Manage a DC One Card

Help with Registration

You will need to have access to an email account prior to creating a Digital Account. Email is required for logging into your Digital Account, and it is the primary method to communicate important messages with you. There are several websites that offer free email accounts, including Gmail, Hotmail, and Yahoo.

Sometimes a provider blocks our emails or sends them to the spam folder. If you have not received the verification email from 'administrator.dc1card@dc.gov', here is what you can do:

  • Add our email address administrator.dc1card@dc.gov to your contact list.
  • If your provider has a Spam or Bulk Mail filtering, you can try setting this to the lowest possible setting.
Contact Email: 
Contact Phone: 
(202) 727-6030
Contact TTY: 
711