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DC Government Cybersecurity Awareness Training

The 2021 Cybersecurity Awareness Training, provided by KnowBe4, launches October 2021. More information on the program can be found below.

This training is coordinated by the Office of the Chief Technology Officer and the communication to employees will be sent by the DC Department of Human Resources. The email will contain a link to access the course with instructions on how to log in.


Who is required to take the course?

All DC Government Employees and DC Government Contractors must complete the Cybersecurity Training Course by Friday, December 31, 2021. Users who have been enrolled in a course within the past 90 days are not required to complete the course again.

What is the URL to access the course?

What will I use to log in?

You will use your DC Government credentials that you usually use to login to your device or email.

What if an employee forgets their password?

Please call your agency CIO or IT lead to assist you with resetting your DC Gov password or call OCTOhelps at (202) 671-1566.  

What browser should I use?

The recommended browser is the most current version of Google Chrome. If the link to access the training still does not work, try cutting and pasting the URL address to the Cybersecurity course directly into your browser and/or try a different web browser like Firefox or Safari.

If link problems persist, contact your Agency/IT Lead or call OCTOhelps at (202) 671-1566.  

Do I need to send my certificates to anyone?

No. You may hang onto those for your own files. OCTO, DCHR and Training Administrators are able to review compliance reports on the backend. We do not need copies of your certificates.

Do you have instructions for screen readers?

If using a screen reader, such as JAWS, after selecting and opening the course link, enter their username and password to log in. They will be prompted to change the default password. After resetting their password, select "Continue." They should then select the “start” link on the next page. On the course welcome page, navigate to the heading by using the letter “H.” After that, read the screen reader specific message below the heading, then use the tab key until you land on the “launch screen reader mode” button. They would select this button to start the course which is optimized for screen readers.

Who should employees contact for assistance?

If you have any questions about the training, please contact [email protected].