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Apply for a DC One Card

student sitting in the aisle of library

(En español)

You can apply for Standard and SmarTrip®-enabled DC One Cards at any DC One Card Service Center Location.

Requirements for students

All DC Public School (DCPS) students must obtain a new or replacement DC One Card from the ID Administrator at their school.

DC Public Charter School (DCPCS) and Private or Parochial school students must visit one of our DC One Card Service Center Locations with original eligibility documentation. Please see Eligibility Requirements.

Requirements for minors

To obtain a card, parents must present original eligibility documentation to a DC One Card Service Center for each minor. Both minor and a parent/guardian must be present at the time of card issuance.

Requirements for seniors

Citizens aged 65 and older are eligible to receive a Senior SmarTrip®-enabled DC One Card. The Senior SmarTrip® DC One Card acts like any other DC One Card with the added benefit of providing seniors with the discounted senior fare on Metrobus and Metrorail.
 

Any citizen age 65 and older may receive a SmarTrip®-enabled DC One Card when applying for a DC One Card at a Customer Service Center.

In order to receive the card, seniors must provide Proof of Identity and Age and agree to automatically register their Senior SmarTrip®-enabled DC One Card with the Washington Metropolitan Area Transit Authority (WMATA). This will protect their card if it malfunctions or is lost, stolen or damaged.

Steps before visiting a DC One Card Customer Service Center

Contact DC One Card

The DC One Card Helpline is (202) 727-6030.
Service Contact: 
OCTO
Contact Email: 
Contact Phone: 
(202) 727-6030
Contact TTY: 
711
Contact Suite #: 
Lobby Level
Office Hours: 
Monday to Friday, 9 am to 5 pm
Service Location: 

441 4th Street, NW

GIS Address: 
441 4th Street, NW
City: 
Washington
State: 
DC
Zip: 
20001