While the District government continues to use Google Apps (primarily Gmail and Docs) on a limited basis, Microsoft Exchange - with its MS Outlook and Office integration - remains the city’s primary communications platform. According to Chief Technology Officer, Rob Mancini, in a recent PC World article, two key factors in favor of Microsoft have been the high degree of satisfaction among city employees with Exchange/Outlook and his staff's diligent and effective management and maintenance of the email system.

For more information about the city’s communications platforms and future options under consideration (such as an exploration of enterprise social networking products), see the PC World article.