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The mission of the Office of the Chief Technology Officer’s Citywide IT Security office is to ensure the confidentiality, integrity, and availability of DC Government IT data, applications, and infrastructure.

You play a critical role in maintaining a secure environment and protecting the DC Government’s sensitive information, assets, and reputation.

DC Government Cybersecurity Training

Cybersecurity Starts With You!

The annual Cybersecurity Awareness Training, provided by KnowBe4, launches October 10, 2023.

Did you know cybersecurity starts with you?

According to the most recent studies, 95% of all cyber incidents are caused by human error and could have easily been avoided. This year's scenario-based training course is designed to help you identify and avoid some of the most common threats.

Training is coordinated by the Office of the Chief Technology Officer (OCTO) and the communication to employees will be sent by the DC Department of Human Resources (DCHR). The email will contain a link to access the course with instructions on how to log in. More information on the program can be found in the frequently asked questions section below.

Accessing the Training

All DC Government Employees and DC Government Contractors must complete the Cybersecurity Training Course by Friday, December 29, 2023. The training includes information about identifying common cyberattacks; cyber-safety best practices; a “Working Remotely” training module; and lastly, a “Phishing Awareness” training module.

Take the Training


Who is required to take the course

All DC Government Employees and DC Government Contractors must complete the Cybersecurity Training Course by Friday, December 29, 2023. Users who have been enrolled in a course within the past 90 days are not required to complete the course again.

What is the URL to access the course?

What will I use to log in?

You will use your DC Government credentials that you usually use to login to your device or email.

What if an employee forgets their password?

Please call your agency CIO or IT lead to assist you with resetting your DC Gov password or call OCTOhelps at (202) 671-1566.  

What browser should I use?

The recommended browser is the most current version of Google Chrome. If the link to access the training still does not work, try cutting and pasting the URL address to the Cybersecurity course directly into your browser and/or try a different web browser like Firefox or Safari.

If link problems persist, contact your Agency/IT Lead or call OCTOhelps at (202) 671-1566.  

Do I need to send my certificates to anyone?

No. You may hang onto those for your own files. OCTO, DCHR and Training Administrators are able to review compliance reports on the backend. We do not need copies of your certificates.

Do you have instructions for screen readers?

If using a screen reader, such as JAWS, after selecting and opening the course link, enter their username and password to log in. They will be prompted to change the default password. After resetting their password, select "Continue." They should then select the “start” link on the next page. On the course welcome page, navigate to the heading by using the letter “H.” After that, read the screen reader specific message below the heading, then use the tab key until you land on the “launch screen reader mode” button. They would select this button to start the course which is optimized for screen readers.

Who should employees contact for assistance?

If you have any questions about the training, please contact [email protected].  




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